Your miles are yours. We just do the math.
This is written the way we'd explain it at a truck stop, not the way a lawyer would prefer. It is still the real policy.
The short version
What we collect
What you send us to file with. ELD exports, fuel receipts, trip sheets, photos of paper logs, odometer readings, truck and IFTA license numbers, and the state lines you crossed. If it appears on your return, we hold it.
Who you are. Name, email, phone, carrier name, USDOT number, and the states you're based in. Your password is stored as a one-way hash — we cannot read it, and no one here can tell you what it is.
What you pay with. Card details go straight to our payment processor and never touch our servers. We keep the last four digits, the brand, and the receipt.
How the app is used. Which screens you opened, what errored, and rough location from your IP address (city-level, so we can guess your time zone and default state). No advertising trackers, no session recording, no third-party pixels on the logged-in app.
What we do with it
Four things: prepare your return, keep the audit trail behind it, tell you when something needs your attention, and answer you when you write in. That's the list.
We use anonymous, aggregated numbers — how often ELD formats break, how long a quarter takes to close — to improve the product. Those numbers can't be traced back to a truck or a person.
We do not train outside AI models on your data, and we do not send your records to a third-party model provider for anything other than reading a document you uploaded, at your request, in that moment.
What we never do
- Sell or rent your data, in any form, to anyone.
- Share your miles with insurers, factoring companies, lenders, or brokers.
- Report you to anyone. We are a calculator with a filing cabinet, not a compliance monitor.
- Email you marketing you didn't ask for, or make unsubscribing a maze. One link, one tap.
Who else touches it
A handful of vendors keep the lights on. Each is contractually barred from using your data for anything but the job named here.
How long we keep it
While you have an active, paid plan, we keep your filed returns and their audit trail for four years and one quarter — the window a state can come back at you — or until you ask us to delete them, whichever comes first.
Files you import. We read the file you upload and delete it within two days. With the backup on (it is on unless you turn it off in Settings), we also keep a copy of each file that added rows, until you finalize the return it was used for, for up to 180 days. When you finalize, we keep the files that return used for four years and a little more, next to the return, so you can show an auditor what you imported. A file you upload again that adds nothing new is not kept. Turn the backup off and we delete every file we are keeping for you.
If you cancel or stop paying. Your records stay downloadable for 90 days. After that we may delete them, or keep them for up to four years, as our Terms say.
Delete your account and we remove your records within 30 days, except anything we're legally required to hold. Before you delete, we push you to download your returns first. Once it's gone, we cannot get it back for you.
Your controls
If you're in California, Colorado, Virginia, or another state with its own privacy law, you have the rights that law gives you — access, correction, deletion, and a copy in a portable format. The buttons above already do all of it. Email us if one of them fails you and we'll do it by hand.
Security, honestly stated
Encrypted in transit and at rest. Access inside the company is limited to the people who need it, logged, and reviewed. Support can only see your account after you ask them to look, and only for as long as that takes.
No one can promise a breach is impossible. If one happens and your data is involved, we'll tell you what happened, what was taken, and what to do about it — within 72 hours of knowing, in plain words, by email and in the app.
The rest of it
Cookies. One to keep you logged in, one to remember your preferences, and privacy-respecting counts of page visits. No ad networks.
Kids. This is a tax tool for commercial carriers. Not for anyone under 18.
Where your data lives. United States. If that ever changes, we'll say so here first.
Changes to this policy. Material changes get an email at least 30 days ahead, not a quiet edit. Old versions stay available on request.
Write us and a person — not a form — will answer. If we can't defend a line in this policy, we'll change it.