What we owe you, and what you owe us.
No trapdoors, no auto-renewing surprises, no clause that only makes sense to the person who wrote it.
Last updated July 30, 2026 · effective the day you create an account
What IFTABuddy is — and isn't
It is software that reads your trip and fuel records, applies the published rate for each jurisdiction and quarter, produces the return figures, and keeps the audit trail behind every number.
It is not a filing agent, a permit service, a CPA, a law firm, or a substitute for either. Nothing in the app is legal or tax advice. We are not affiliated with IFTA, Inc. or any state agency, and we cannot file on your behalf or speak to a state for you.
The return is submitted in your name, by you or the accountant you choose. That means the legal responsibility for what's on it stays with you — which is also why we show you the arithmetic instead of hiding it.
Your account
You need to be 18 or older and authorized to handle the carrier's tax filings. Keep your login to yourself — anything done from your account is treated as done by you. Tell us fast if you think someone else got in and we'll lock it and help you sort it out.
One account per carrier. Adding trucks is fine and expected; sharing one account across unrelated carriers is not, because the audit trail stops meaning anything.
Accuracy, and who owns it
We commit to the arithmetic: correct rates, correct effective dates, correct math, every number traceable to the log row or receipt it came from. If we get the math or a rate wrong, we fix it, re-issue the return, and cover any penalty or interest that our error alone caused — tell us within 60 days of the notice.
You commit to the inputs: complete trips, real odometer readings, every fuel purchase. We flag gaps we can spot, but we cannot know about a load you never entered. Missing miles are missing miles.
Review your return before you file it. That's what the review screen is for, and it is the last point at which a mistake is cheap.
Money
If a payment fails we email you and try again over ten days. We don't lock your quarter mid-filing over a declined card — you'll always be able to finish and download what you were working on.
Fair use
Don't do these, and we'll never have to have a conversation about them:
Accountants: sharing a read-only link with your client, and holding several clients under your own login, is exactly what we built the sharing feature for. That's allowed.
What we can't promise
We can't promise you'll never be audited — states select carriers for reasons that have nothing to do with your software. What we promise is that when it happens, you'll have the packet and every number will trace back to its source.
We can't promise the app is up every second, though we work at it and post outages. We can't promise a state won't publish a rate late or revise one after the fact; when that happens we update and tell you which returns are affected.
Beyond the error commitment above, our total liability is capped at what you paid us in the previous twelve months. Neither of us is on the hook for indirect or consequential losses — lost loads, lost profit, lost time. Some states don't allow parts of this limitation; where that's true, it doesn't apply to you.
The service is provided as it is, and we make no warranty beyond what's written here and what the law requires anyway.
Ending it
You can leave whenever you want. Your records stay downloadable for 90 days after you cancel; the four-year audit archive stays available on request unless you tell us to delete it.
We'd only suspend an account for the fair-use items above or non-payment after notice, and we'd email you first with the reason and a way to reply. In every case you keep the ability to download your data.
The fine print, unfined
Changes.If we change these terms in a way that matters, you get 30 days' notice by email. Keep using the app and the new terms apply; leave and we'll refund the unused part.
Disputes.Write to us first — nearly everything ends there. If it can't, these terms are governed by the law of the state where IFTABuddy LLC is registered, and either of us may take a claim to a court there or to small-claims court locally. No mandatory arbitration, no class-action waiver.
Ownership. Your data is yours. The software, name, and rate tables are ours. Feedback you send us we may act on freely, and thank you for it.
Everything else. These terms plus the privacy policy are the whole agreement. If a court strikes one clause, the rest stands.
Fleets and accounting firms often need a countersigned copy or a W-9. Ask and we'll send it the same day.