A person answers. Usually the one who built the thing.
No ticket numbers, no phone tree, no “have you tried logging out.” Tell us what happened and we'll get into it. If it's a bug, we fix it and write back when it's fixed.
Send screenshots, the file that wouldn't upload, whatever. Replies within an hour during hours, always same day.
contact@iftabuddy.com6am–9pm Central, seven days. Deadline week we stay on until the last person is done.
(800) 555-0142Photograph the receipt or the error and send it. Same number as the phone line.
Message usFixed in a minute, without us
The five things people write in about most, each with the actual answer.
Call the line and say “audit.” We move you to the front, at no charge, whether or not you're a paying customer.
(800) 555-0142 →Phone 6am–9pm Central, seven days. Email answered until 10pm. Deadline week: until the work is done.
IFTABuddy LLC
1140 Old Spanish Trail, Suite 4
Houston, TX 77054
Got a strange message claiming to be us? Report it here. Too much email? Change what we send.